WELCOME TO GRACE ABRAHAM PUBLISHING

Digital Product Usage and Limited License

Any and all materials, paid or free, that you access on this or any related domains are the sole ownership or licensed use of Grace Abraham Publishing.

You are not allowed to reproduce any part of Our product(s) or related communications.
You are receiving a limited, non-transferable, non-exclusive, revocable license for non-commercial use only, in order to access any content or materials in the products You have paid for or opted to receive.

Refund and Replacement Policy

Thank you for choosing our digital products. We aim to provide high-quality products to enhance your experience. While our products are non-tangible and digital in nature, we understand that technical issues may arise. Here is our Refund and Replacement Policy to assist you in case of any concerns:

Refund Policy: Since our products are digital and non-tangible, we generally do not offer refunds. However, if you encounter any technical issues or if the product is defective, we will be more than happy to assist you.

Replacement Policy: If you receive a defective product or experience technical difficulties, we offer a replacement within 2 days from the date of purchase. Please follow these steps to request a replacement:

1. Contact our Customer Support team using the form on this site within 2 days of purchase with a detailed description of the issue.

2. Our team will review your request and may ask for additional information or screenshots to better understand the problem.

3. If the issue is confirmed, we will provide you with a replacement product or an updated version that addresses the problem.

Conditions for Replacement:

1. Requests for replacements must be made within 2 days of the purchase date.

2. Replacements are only applicable for technical defects that prevent proper product functionality.

3. Replacement requests must be accompanied by a detailed description of the issue and any relevant evidence (e.g., screenshots, error messages).

Non-Applicable Situations:

1. Changes in personal preferences after purchase do not qualify for replacements.

2. Incompatibility with third-party software or hardware is not eligible for replacements.

Contact Information:

For any replacement requests or technical assistance, please contact our Customer Support team using the contact form on this site. Our team will be glad to assist you and provide a prompt resolution.

Protection from Chargebacks and Disputes:

Our clear Refund and Replacement Policy is designed to provide transparency and address any concerns you may have. It also serves as a layer of protection against chargebacks and disputes, as it outlines the steps to take if you experience issues with our products.

We appreciate your understanding of our policy and your support of our digital products. If you have any questions or need further clarification, please don't hesitate to reach out to our Customer Support team.

Terms and Conditions

These Terms and Conditions ("Agreement") govern your purchase and use of digital products ("Products") offered by Washington Cooper, Inc. d/b/a Grace Abraham Publishing. ("Company," "we," "us," or "our"). By purchasing and using our Products, you agree to be bound by the terms and conditions outlined in this Agreement.

1. Acceptance of Terms:

By purchasing and downloading our Products, you acknowledge that you have read, understood, and agree to abide by the terms and conditions of this Agreement. If you do not agree to these terms, please do not purchase or use our Products.

2. Licensing:

Upon purchase, we grant you a non-exclusive, non-transferable license to use the purchased Product for personal, non-commercial use only. You may not resell, redistribute, sublicense, or otherwise make the Product available to any third party.

3. Intellectual Property:

All intellectual property rights, including copyrights and trademarks, related to the Products are the property of Washington Cooper, Inc. d/b/a Grace Abraham Publishing. You may not reproduce, modify, or create derivative works based on the Products without explicit written permission from us.

4. Limitations of Liability:

a. Our Products are provided on an "as-is" basis. We do not guarantee that our Products will be error-free, uninterrupted, or suitable for your specific purposes.

b. To the fullest extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to the use or inability to use our Products.

5. Refunds and Replacements:

Please refer to our separate Refund and Replacement Policy for information on our policy regarding refunds and replacements for defective Products.

6. Data Security and Privacy:

We are committed to protecting your privacy and maintaining the security of your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your data.

7. Governing Law:

This Agreement shall be governed by and construed in accordance with the laws of the United States of America/State of Virginia, without regard to its conflict of law principles.

8. Changes to Agreement:

We reserve the right to modify or update this Agreement at any time. Any changes will be effective upon posting to our website. It is your responsibility to review this Agreement periodically for any updates.

9. To the maximum extent permitted by applicable law, in no event shall Washington Cooper, Inc. d/b/a Grace Abraham Publishing, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, Washington Cooper, Inc. d/b/a/ Grace Abraham Publishing assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

10. Contact Information:

For questions, concerns, or inquiries related to this Agreement or our Products, please contact our Customer Support using the contact form on this website.

By purchasing and using our Products, you acknowledge that you have read and agreed to this Terms and Conditions Agreement.

Privacy Policy

Last Updated: August 21, 2023

This Privacy Policy describes how Washington Cooper, Inc. d/b/a Grace Abraham Publishing ("Company," "we," "us," or "our") collects, uses, and safeguards your personal information. By accessing or using our website and services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect:

a. Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment details when you interact with our website, make purchases, or contact us.

b. Usage Data: We automatically collect usage data, including your IP address, browser type, operating system, referring URLs, and pages visited on our website.

2. How We Use Your Information:

a. We use your personal information to process orders, provide customer support, and improve our products and services.

b. Usage data helps us analyze trends, administer our website, and gather demographic information for aggregate use.

3. Cookies and Tracking Technologies:

a. Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data.

b. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, please note that some features of our website may not function properly if cookies are disabled.

4. Third-Party Disclosure:

a. We do not sell, trade, or transfer your personal information to third parties without your explicit consent.

b. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.

5. Data Security:

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

While we strive to safeguard your data, no transmission or storage method is completely secure. We cannot guarantee the absolute security of your information.

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

6. Your Choices:

a. You may choose to provide or withhold certain personal information, but this may affect your ability to use certain features of our website.

b. You can unsubscribe from our marketing communications at any time by following the instructions included in those communications.

7. Children's Privacy:

Our website and services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from minors.

8. Changes to this Privacy Policy:

We reserve the right to update or revise this Privacy Policy. Changes will be posted on this page with the "Last Updated" date.

9. Contact Us:

If you have questions or concerns about our Privacy Policy or the way your personal information is handled, please contact us using the contact form on this website.

Accessibility Statement

Washington Cooper, Inc. d/b/a Grace Abraham Publishing is committed to ensuring accessibility for all visitors to our website, regardless of disability. We strive to provide an accessible and user-friendly experience for everyone.

Accessibility Standards

We aim to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to the best of our ability. These guidelines explain how to make web content more accessible for people with disabilities. Conforming to these guidelines helps us ensure that our website is accessible to a wide range of people with disabilities, including those with visual, auditory, cognitive, and motor impairments.

Ongoing Efforts

We are continuously taking steps to enhance our website's accessibility and usability. We work to make improvements based on feedback and accessibility best practices.

Accessibility Features

• Clear and logical structure for content using proper HTML markup.

• Descriptive alt text for images to provide context and meaning.

• Sufficient color contrast for text and background elements.

• Keyboard navigation support for all interactive elements.

• Captions, transcripts, and audio descriptions for multimedia content.

• Descriptive link text and organized navigation menus.

• Readable fonts and font sizes for improved legibility.

• Focus indicators for interactive elements.

• Proper use of ARIA roles and attributes for dynamic content.

Contact Us

We value your feedback and want to hear from you if you encounter any accessibility barriers on our website. If you have questions, concerns, or suggestions, please contact us using the contact form on this website.

​Third-Party Content

While we strive to ensure our website's accessibility, some content provided by third parties may not be fully accessible. We are committed to addressing any issues that arise from third-party content to the best of our ability.

Future Improvements

We are dedicated to maintaining and improving the accessibility of our website. As accessibility standards evolve, we will continue to work toward conforming to the most recent guidelines.

Feedback

If you have any feedback about the accessibility of our website or would like to report any barriers you have encountered, please contact us using the contact information provided above.

Thank you for visiting Grace Abraham Publishing. We appreciate your support in our efforts to provide an inclusive online experience for all.

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